Defined Custom Agent onboarding process with stages as per Sales requirement.

Automation of manual paper-based form fill-ups and onboarding approval.

Integration of Salesforce with Navitaire.

Implementation of check-in & check-out to track sales team time spent on meetings, visits, etc.

Tracking of Targets v. Actuals on month/year basis by building a custom account & KAM based solution.

Tracking of Contacts & Waiver/Favor against each Account was implemented.